CapitaLand Integrated Commercial Trust - Annual Report 2021

Contents 11 YEAR IN BRIEF 13 MESSAGE TO UNITHOLDERS 21 CONVERSATION WITH CEO 24 BUSINESS MODEL 31 SUSTAINABILITY APPROACH 37 BOARD OF DIRECTORS 42 TRUST MANAGEMENT TEAM 44 RISK MANAGEMENT 171 CORPORATE GOVERNANCE 56 OPERATIONS REVIEW 68 FINANCIAL REVIEW 70 CAPITAL MANAGEMENT 211 FINANCIAL STATEMENTS 73 PROPERTY PORTFOLIO 75 PROPERTY DETAILS 98 INDEPENDENT MARKET REVIEW 51 TCFD 125 ENVIRONMENT 139 HEALTH AND SAFETY 141 STAKEHOLDER ENGAGEMENT PROGRAMMES 157 OUR SHOPPERS & TENANTS 160 OUR INVESTORS 164 OUR EMPLOYEES 170 OUR SUPPLIERS 318 ADDITIONAL INFORMATION 326 STATISTICS OF UNITHOLDINGS CICT Annual Report 2021 has been prepared in accordance with the International Integrated Reporting Council (IIRC) Framework and the Global Reporting Initiative (GRI) Standards: Core option. The report also references the United Nations (UN) Sustainable Development Goals and the Manager is taking steps to integrate the recommendations of the Task Force on Climate-related Financial Disclosures (TCFD) in its reporting. CICT welcomes stakeholders to send comments concerning our disclosures to ask-us@cict.com.sg . A copy of CICT’s integrated report can also be downloaded from www.cict com.sg. Any discrepancies in the table and charts between the listed figures and totals thereof are due to rounding. Where applicable, figures and percentages are rounded to one decimal place. All necessary safe management measures were adhered to during photography and videography sessions conducted for the purpose of the Annual Report and Annual General Meeting, in accordance with guidelines issued by the relevant authorities. About the Report ORGANISATIONAL OVERVIEW FINANCIAL PROPERTIES ENVIRONMENT / HEALTH & SAFETY STAKEHOLDERS & COMMUNITIES OTHERS