126 CAPITALAND INTEGRATED COMMERCIAL TRUST SUSTAINABILITY APPROACH Areas of Focus CICT’s Commitments Resources and UN SDGs supported Dynamic Human Capital • Adopt consistent, equitable, and fair labour policies and practices in rewarding and developing staff. Staff can make a significant contribution based on their talent, expertise and experience, regardless of ethnicity, age or gender. Stakeholders & Communities Properties Healthy and Safe Buildings • Aim to provide a safe work environment that contributes to the general well-being of our stakeholders. Proactive Customer Relationship Management • Commit to activities that are aligned with our focus on community investment. Engage stakeholders to raise awareness in the areas of EHS, as well as promote sustainability within the tenant community. Robust Supply Chain Management • Leverage CLI’s Supply Chain Code of Conduct to influence supply chain to operate responsibly in the areas of environmental management, human rights, and health and safety. Board Diversity • Guided by a Board Diversity Policy to comprise talented and dedicated Directors with a diverse mix of expertise, experience, perspectives, skills and backgrounds, with due consideration to diversity factors, including but not limited to, diversity in business or professional experience, age and gender. Stakeholders & Communities People & Structure Compliance and Training • Commit to meet high standards of risk management in the way we conduct business. All staff must understand and be responsible for ensuring that risks are managed effectively in their daily work. • Require third-party service providers and vendors to adhere to anti-bribery and anticorruption provisions. • Leverage CLI’s Supply Chain Code of Conduct to influence the supply chain to operate responsibly in the area of anticorruption. ESG Performance and Financial Metrics • Integrate CICT’s ESG performance with financial metrics. Financial
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