Page 63 - ar2013

Corporate Governance
& Sustainability
curated by Act 3 International. In
addition to the performances, the
artists ran workshops for children
as an extended learning experience
to complete the appreciation of
the art form. The mall hosted the
Japanese Koto and Taiko drum
performance in partnership with
the People’s Association with the
support of South West Community
Development Council. In view of
the mall’s support of the arts, Lot
One Shoppers’ Mall was conferred
the Associate of the Arts Award by
National Arts Council in 2013.
Health and Well-being
In June 2013, Singapore
experienced one of the worst
haze pollution in national history.
CMT’s malls took appropriate
measures to ensure a safe shopping
environment. For instance, hourly
Pollutant Standards Index readings
were displayed at all customer
service counters to provide up-to-
date information to shoppers. Our
customer service counters were
also equipped with N95 masks and
bottled water during the peak of
the haze situation.
Bukit Panjang Plaza hosted
a wide variety of community-based
activities that benefit the
community. Throughout 2013,
the mall worked closely with
organisations such as schools
located within the vicinity, North
West Community Development
Council, Senja-Cashew Community
Club, PAP Community Foundation
and Jurong Police Division to
organise these events. Activities
included qigong, Dance Fit, Line
Dance cum Jamming Sessions,
community aerobics, dog
obedience training, Cashew
INC Fiesta, Theft Roadshow,
Children’s Day Donation Drive
2013, Assumption Pathway
School Challenge, Kampung
Play by Ground-Up Initiative and
MediaCorp TV50 Roadshow.
These activities not only reflect our
commitment to be a strong partner
in the communities that we serve,
but also add vibrancy to the malls.
Family-friendly Practices
In addition to the wide array of
family-themed shops, dedicated
nursing rooms, washrooms
equipped with baby holders and
family lounge, Plaza Singapura
also ran the second ‘PS BabyStar’
and ‘Best Loving Family Portrait’
contests in November 2013
where winners walked away
with grand prizes such as a
pre-credited Standard Chartered
e$aver Kids Savings Account.
Bukit Panjang Plaza also
collaborated with Ground-Up
Initiative to hold ‘Kampong Play’
workshops in July 2013, where
parents were encouraged to
participate in traditional games
with their children. The event was
organised to promote interaction
among the participants and
bonding amongst family members.
Family workshops were also held
at Junction 8, where top-spending
CAPITASTAR members were invited
to participate in the food and
beverage workshops including
pizza-making and cupcake
decoration with their children.
During the festive season,
CMT’s malls were also active in
hosting character shows for the
young and the young-at-heart,
creating opportunities for families
to shop, gather and bond with their
loved ones.
My Schoolbag Programme
The annual signature corporate
social responsibility programme
‘My Schoolbag’, continued to
reach out to the community in
2013. Together with the Community
Development Councils, student
and staff volunteers, we reached
out to children from low-income
families. The programme was
held at Junction 8, Tampines Mall,
Lot One Shoppers’ Mall and
IMM Building, where each child
was given a school bag and
accompanied by the volunteers,
to shop for stationery, school
shoes and daily necessities
at participating tenants. This
meaningful programme has
impacted the lives of more
than 5,000 families since its
inaugural run in 2009.
Programmes for Tenants
Initiated in 2006, the CapitaMalls
Asia Biz+ Series is a tenant
engagement programme
comprising seminars, workshops
and networking sessions which
are organised with the aim to add
value to our tenants’ businesses
and partner their growth. In 2013,
we conducted three Biz+ Series
seminars and our second ‘CEO
Breakfast Roundtable’ for our
tenants. These well received
events were good platforms for
networking and knowledge sharing
of the most current and relevant
industry trends with our tenants.
The topics were centered on
service excellence and improving
productivity to help tenants expand
knowledge and address pressing
issues in the retail industry.
We greatly value our relationships
with our tenants and on pages
100 to 101 of this report, we feature
companies who have been our
long-time supportive tenants.
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