Teresa Teow
Head, Retail Management, Singapore
Teresa has more than 20 years of experience in real estate management and currently oversees the
operations of 19 retail properties in Singapore. She is responsible for the smooth execution of
operational plans and the operational efficiency of the malls in order to achieve operational targets.
As part of her portfolio, Teresa also oversees the Singapore Group Leasing, Group Marketing
Communications and Group Operations departments, to achieve better synergies for both leasing
and marketing communications activities and to leverage on the scale of the portfolio. Teresa also
assists in planning for staff development so as to ensure continuity of operations in the portfolio.
Teresa holds a Bachelor of Business (Business Administration) degree from the Royal Melbourne
Institute of Technology, Australia.
Cindy Peh
Head, Leasing, Singapore
Cindy oversees the Singapore Group Leasing function which supports CMT’s malls in all aspects of
leasing activities and asset enhancement initiatives. She works closely with the malls’ leasing teams
to ensure greater synergies and unlock greater value for CMT’s malls.
Cindy is also involved in the conceptualisation of and supporting CMT’s development projects in all
leasing aspects. She formulates initiatives to achieve greater efficiency and improve business
processes for the leasing function in the malls.
Cindy has 16 years of experience in retail leasing, which includes six years of retail consultancy for
key malls. She holds a Bachelor of Science (Economics) from the National University of Singapore.
Steve Ng
Head, Marketing Communications, Singapore
Steve has more than 20 years of consumer and corporate marketing experience. He heads the
Singapore Group Marketing Communications function and formulates the strategic direction and
initiatives to actively engage shoppers, tenants and the communities of CMT’s malls. With a suite of
loyalty products such as CapitaCard, CapitaVoucher and CAPITASTAR, he builds greater loyalty
amongst shoppers and generates business opportunities for tenants within CMT’s malls. He works
closely with the malls’ marketing communication teams to ensure greater synergies and unlock value
for CMT’s malls. Steve holds a Bachelor of Science (Economics) in Management Studies from the
University of London and a Postgraduate Diploma in eCommerce and Marketing from The Chartered
Institute of Marketing (UK).
Jason Loy
Head, Operations, Singapore
Jason formulates the strategic direction of the engineering and operational aspects of CMT’s malls.
He is responsible for developing operational guidelines as well as implementing facility management
policies, which include the establishment of standard operating procedures for the malls to run
efficiently. He also devises new initiatives and implements innovative ways to improve business work
processes for productivity. Jason is a registered Professional Engineer with 19 years of experience
in planning, design, supervision of mechanical and electrical services, technical due diligence,
project administration, operations, sustainability and green building technologies. He holds a
Bachelor of Engineering in Mechanical and Production Engineering from Nanyang Technological
University, Singapore.
Property Management Team (CRMPL)
Leading with Confidence | 33
