3 Based on the latest information from the Department of Statistics Singapore as at 29 September 2023. CICT adopts a localisation strategy for its overseas operations where reasonable and practical. This ensures that the teams on the ground understand the local socio-political and cultural sensitivities to help deliver targeted business outcomes for the Trust. CICT identifies talent internally and externally to build bench strength and talent pipeline for leadership succession planning. Talent recruitment is via a network of local and overseas universities. CLI has ongoing Graduate Programmes that nurture promising young graduates from various disciplines with less than one year of working experience. Apart from fresh graduates, CICT also employs experienced and midcareer professionals as well as industry veterans. CICT’s vibrant, motivated, and qualified workforce has provided the Trust with a competitive edge. 62% of employees were aged 30 to 50 in 2023. About 48% of the workforce possessed tertiary qualifications (Bachelor’s Degree, Master’s Degree/Postgraduate). In 2023, the Human Resource team continued to organise talks on diversity, equity, and inclusivity, as well as trainings on managing unconscious or implicit bias at the workplace, understanding and appreciating multiculturalism, and harnessing the benefits of a multigenerational workforce. The company also interviews resigning employees as part of its continuing efforts to improve its retention policies and initiatives. EMPLOYEE GENDER DIVERSITY PROFILE EMPLOYEE PROFILE BY AGE < 30 years old 14% 30-50 years old 62% > 50 years old 24% NEW HIRES BY GENDER CICT has a performance-oriented work culture that values diversity and teamwork while upholding CLI’s commitment to being a workplace of choice. In 2023, 65% of CICT's workforce is from the Chinese ethnic group. As a large majority of CICT's operations are in Singapore, the proportion is in line with the ethnicity profile of Singapore's residents as at end-June 20233, with Chinese residents accounting for 74%. The remaining 35% included Malays, Indians and other minority ethnicity groups. New hires represented 14% of the total headcount in 2023. NEW HIRES BY AGE < 30 years old 34% 30-50 years old 60% > 50 years old 6% EMPLOYEE EDUCATIONAL PROFILE Master's Degree/ Postgraduate 5% Bachelor's Degree 43% Diploma/ GCE A Level 17% GCE O Level/ Industrial 32% Others 3% 49% 51% 38% 62% Overview Environment Social Governance References SUSTAINABILITY REPORT 2023 73
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