2 CapitaLand Integrated Commercial Trust 3 Sustainability Report 2024 To understand our shoppers’ needs, enhance their experiences and improve the appeal of our malls For our Shoppers To be the landlord of choice by understanding our tenants’ needs and concerns and enrich their workplace experiences For our Tenants To build vibrant communities and create a sense of belonging For our Communities To provide timely and consistent communication to investors and be a choice investment For our Investors To develop a highperformance work culture that embraces diversity and teamwork For our Employees To be a fair and reasonable buyer of goods and services and share industry best practices For our Suppliers Growing Responsibly We will grow in a responsible manner, deliver long-term economic value, and contribute to the environmental and social well-being of our communities. Core Values Integrity Enterprising Winning Mindset Respect CONTENTS OVERVIEW CEO Message 5 Pathways and Trends 6 ESG and Corporate Governance Highlights 8 Awards & Recognition 10 Sustainability Approach 11 ENVIRONMENTAL Commitment & Progress 17 Managing Climate Change 18 Managing Environmental Footprint 22 Operational Efficiency 24 Enhancing Efficiency 28 SOCIAL Commitment & Progress 30 Health and Safety 31 Social Integration 33 Engaging our Stakeholders 34 Our Shoppers 37 Our Tenants & Community 41 Our Investors 45 Our Employees 47 Our Suppliers 52 GOVERNANCE Commitment & Progress 53 Corporate Governance 55 Fraud, Bribery and Corruption 55 Risk Management 58 Financial 59 REFERENCES Material Topics and Boundaries 60 GHG Emissions Data Methodology 61 SASB Disclosure Index 63 GRI Content Index 65 United Nations Global Compact 70 DATA PACK ON CICT'S WEBSITE Key ESG Performance Summary 2024 Portfolio Green Ratings Climate Scenario Analysis 2022
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