36 CapitaLand Integrated Commercial Trust Social Engaging Our Stakeholders DRIVING POSITIVE SOCIAL IMPACT CICT is committed to fostering strong relationships with our stakeholders through diverse programmes designed to engage, educate, and enrich. These initiatives include informative knowledge-sharing sessions on health and well-being, active support for charitable causes, and encouraging employee volunteerism. In 2024, we launched a wide array of programmes tailored to the different needs of our stakeholders. Initiatives Stakeholders Objective Met Retail Events Shoppers Tenants Enhancing Customer Experience (including raising awareness for environment, well-being and safety, as well as knowledgesharing, volunteering and charity) Portfolio-wide • Tales of Joyful Reunion • CapitaVerse • Puffy Happiness • A Carnival of Festive Cheer • Tourist Campaigns Mall-centric promotions >230 events 2-way points conversion between CapitaStar and KrisFlyer/KrisPay 2-way points conversion between CapitaStar and Ascott Star Rewards (ASR) Points conversion from UOB UNI$ to eCapitaVoucher CapitaStar x Passion: Exclusive eCapitaVoucher Rewards CapitaStar x Shopback Partnership CapitaStar x DBS Partnership Initiatives Stakeholders Objective Met Community Events Shoppers Tenants Employees Suppliers Raising Awareness & Sharing Knowledge Environment Health and Safety Health & Wellness Volunteering & Charity Enhancing Customer Experience Leadership Series Let’s Get Down To Earth Tenants Treats Live It Up! #LoveOurSeniors: Bread Delivery and Essential Care Pack 5v5 Futsal Challenge Chinese New Year 2024 Programmes World Table Tennis Singapore Smash 2024 Corporate Challenge Oktoberfest Regular Community Partners’ Programming / CBD Community Activities Brown Bag & Masterclass Events Healthy Workplace Ecosystem Others ESG Trainings
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