CapitaLand Integrated Commercial Trust - Annual Report 2021

OCCUPATIONAL HEALTH AND SAFETY Our stakeholders’ occupational health and safety (OHS) are of utmost importance. An effective OHS management system is part of risk management and enhances productivity, morale and well-being. CICT aims to provide a safe and secure environment at the properties to optimise both retail and office experiences. CICT adopts CapitaLand’s Occupational Health and Safety Management System (OHSMS), which has been externally audited by a third-party accredited certification body to International Organization for Standardization (ISO) 45001 standards, a recognised international standard for OHS Management Systems. The framework involves identifying and reviewing OHS hazards, assessing their risks, establishing policies, ensuring accountability, developing action plans and engaging stakeholders. We are committed to ensuring a high OHS performance. Guided by an existing robust OHS Management System, we strive to reduce occupational injury rates with the aim to achieve zero harm. • Reduce occupational injury rates with the aim to achieve zero harm • Provide a robust OHS Management System • Meet or exceed OHS legal requirements • Promote a culture of individual ownership and responsibility for OHS management • BU CEOs are accountable for their OHS performance Environmental Management System (EMS) • Legal compliance • Identify hazards & risk assessment through regular Hazards, Identification and Risk Assessments (HIRA) • Sustainable Building Guidelines – Design for Safety (DfS) to manage health and safety risks throughout the buildings’ life cycles • Safe operations – OHS Standard Operating Procedures (SOPs) to minimise the incidence of hazards such as poor ergonomics or falling from height • Training and awareness to facilitate effective implementation and partnerships with stakeholders to create a safe work environment Policy & Objectives Accountability Approach & Implementation • Seek proactive support and participation from stakeholders, including top management, employees, contractors, suppliers and tenants • Drive continuous improvement in OHS performance • The ISO 45001 OHS Management System secures the accountability of relevant managers and staff KPIs linked to remuneration of all employees: – OHS performance of employees – Stakeholder engagement • Appoint OHSAS 18001/ ISO 45001 certified main contractors or carry out OHS legal compliance audit on-site • Give preference to OHSAS 18001/ ISO 45001 certified supply chain (vendors/ suppliers); in Singapore, non-OHSAS 18001/ ISO 45001 certified supply chain (vendors/ suppliers) are encouraged to achieve bizSAFE Level 3 and above. Key Performance Indicators: • OHS performance of staff • Stakeholder engagement Annual Report 2021 139 Health & Safety