CapitaLand Integrated Commercial Trust - Annual Report 2021

TRAINING AND DEVELOPMENT PROGRAMMES Building Capability Framework (BCF) The BCF was launched in 2019 to nurture competent, adaptable and future-ready knowledge workers in CapitaLand. Employee competencies were categorised under Core, Functional, Adaptive and Digital skills, and three levels of mastery (Aware, Apply and Ace) were identified. Future Economy Skills (FES) The FES was developed by SkillsFuture Singapore. It refers to a set of skills (Thinking Critically, Interacting with Others and Staying Relevant) required by employees to keep up with the future economy. It places an increased emphasis on soft skills as an essential part of the future of work in the digital era. A suite of courses was curated to help employees develop these skills and stay relevant to evolving work and living trends. The training topics range from Adaptability, to Digital Fluency, Global Perspective, Learning Agility and Self-Management. To reinforce the importance of a future-ready work culture, CICT encourages employees to achieve at least one FES each year as part of its training target (KPI). Learning CAREnival To engage with employees during the pandemic, a Learning CAREnival was conducted virtually from 14 September to 8 October 2021. The programme featured a mix of internal and external speakers, who were invited to deliver talks on four main themes: Power Skills for Future Economy, Find Your Inner Awesomeness!, Sustainability and Digital Fluency. Knowledge Exchange The Knowledge Exchange is a quarterly networking and information sharing session inaugurated in September 2020 to explore topics relating to our businesses. It aims to enhance internal communication, knowledge sharing and promote business understanding and collaboration across teams. It also allows employees to share their project initiatives and best practices . In addition, internal and external speakers are regularly invited to share experiences during the sessions. The topics for Knowledge Exchange 2021 included Expanding REITs Overseas, Data Centre Experience, Fund Management Competency Framework, In-Conversation with Our Leaders on Career Management, and Culture Matters – Co-creating a Thriving Workplace. Fund Management Programme Launched in 2021, the Fund Management Programme offers employees a holistic view of the key aspects of real estate fund management, from generating fund ideas to managing funds and associated operations. The programme featured three topics: Fund Creation, How to Run a Fund Successfully and Capital Financial Management. Annual Report 2021 167 Stakeholders and Communities