CapitaLand Integrated Commercial Trust - Annual Report 2021

• Organic growth • AEIs and redevelopments • Portfolio reconstitution • Acquisitions and divestments • Cost and capital management • Upkeep high standards of corporate governance • Engage employees regularly • Encourage learning and development • Manage resources efficiently • Upkeep green buildings (Climate resilience) • Ensure health and safety • Create delightful customer experience • Engage stakeholders regularly • Engage supply chain • Maximise potential and enhance portfolio • Enhance accessibility (Social integration) • Embrace innovation Our Resources How We Create Value Our Value Drivers STAKEHOLDERS & COMMUNITIES ORGANISATIONAL PROPERTIES FINANCIAL ENVIRONMENT Invest/ divest Manage Grow CapitaLand Integrated Commercial Trust 24 Business Model