25
Property Management Team (CRMPL)
Overview
Sustainability
Business
Review
Portfolio
Details
Corporate
Governance &
Transparency
CapitaLand Mall Trust
Annual Report 2015
Teresa Teow
Head, Retail Management, Singapore
Teresa has more than 20 years of experience in
real estate management and currently oversees the
operations of 18 retail properties in Singapore. She is
responsible for the smooth execution of operational
plans and the operational efficiency of the malls in
order to achieve operational targets. As part of her
portfolio, Teresa also oversees the Singapore Group
Leasing, Group Marketing Communications and Group
Operations departments, to achieve better synergies
for both leasing and marketing communications
activities and to leverage on the scale of the portfolio.
Teresa also assists in planning for staff development so
as to ensure continuity of operations in the portfolio.
Teresa holds a Bachelor of Business (Business
Administration) degree from the Royal Melbourne
Institute of Technology, Australia.
Cindy Peh
Head, Leasing, Singapore
Cindy oversees the Singapore Group Leasing function
which supports CMT’s malls in all aspects of leasing
activities and asset enhancement initiatives. She works
closely with the malls’ leasing teams to ensure greater
synergies and unlock greater value for CMT’s malls.
Cindy is also involved in the conceptualisation of and
supporting CMT’s development projects in all leasing
aspects. She formulates initiatives to achieve greater
efficiency and improve business processes for the
leasing function in the malls.
Cindy has 17 years of experience in retail leasing,
which includes six years of retail consultancy for key
malls. She holds a Bachelor of Science (Economics)
from the National University of Singapore.
Steve Ng
Head, Marketing Communications, Singapore
Steve has more than 20 years of consumer and
corporate marketing experience. He heads the
Singapore Group Marketing Communications function
and formulates the strategic direction and initiatives
to actively engage shoppers, tenants and the
communities of CMT’s malls. With a suite of loyalty
products such as CAPITASTAR, CapitaVoucher
and CapitaCard, he builds greater loyalty amongst
shoppers and generates business opportunities for
tenants within CMT’s malls. He works closely with
the malls’ marketing communication teams to ensure
greater synergies and unlock value for CMT’s malls.
Steve holds a Bachelor of Science (Economics)
in Management Studies from the University of
London and a Postgraduate Diploma in eCommerce
and Marketing from The Chartered Institute of
Marketing.
Jason Loy
Head, Operations, Singapore
Jason formulates the strategic direction of the
engineering and operational aspects of CMT’s malls.
He is responsible for developing operational guidelines
as well as implementing facility management policies,
which include the establishment of standard operating
procedures for the malls to run efficiently. He also
devises new initiatives and implements innovative ways
to improve business work processes for productivity.
Jason is a registered Professional Engineer with
20 years of experience in planning, design, supervision
of mechanical and electrical services, technical
due diligence, project administration, operations,
sustainability and green building technologies.
He holds a Bachelor of Engineering in Mechanical and
Production Engineering from Nanyang Technological
University, Singapore.
Financials &
Additional
Information
