• Promote the culture of individual ownership and responsibility for OHS management from top management and staff, to stakeholders including tenants and supply chain partners such as vendors, service providers and main contractors • Actively participate in industry and national programmes to raise OHS standards • Reduce occupational injury rates to achieve zero harm • Continually strengthen the robust OHS Management System to meet and exceed OHS legal requirements • Engage stakeholders in raising awareness in the areas of environment, health and safety, as well as promote sustainability • REIT CEO is accountable • International Organization for Standardization (ISO) 45001 certified OHS Management System ensures accountability to relevant managers and staff • Key Performance Indicators (KPIs) are linked to remuneration of staff • Share CapitaLand Environmental, Health and Safety (EHS) policy with supply chain partners • Educate key stakeholders, including shoppers, tenants and the public OHS Management System • Legal compliance • Identification of hazards and risk assessment through regular Hazards, Identification and Risk Assessments (HIRA) • Sustainable Building Guidelines – Design for Safety (DfS) to manage health and safety risks throughout the real estate life cycle • Environment, Health and Safety Impact Assessment (EHSIA) • Safe operations – OHS Standard Operating Procedures (SOPs) to minimise incidence of hazards • Training and awareness Key Performance Indicators • OHS performance of staff and contractor • Stakeholder engagement • Give preference to ISO 45001 certified vendors/service providers; attainment of national certification may be accepted e.g. bizSAFE Level 3 and above for Singapore appointment of ISO 45001 certified main contractors, or require OHS legal compliance audit Environmental Health and Safety Policy Procurement Policy Environmental, Health and Safety Management System (EHSMS) comprising ISO 14001 Environmental Management System and ISO 45001 Occupational Health and Safety (OHS) Supply Chain Code of Conduct CapitaLand Social Charter CapitaLand Diversity & Inclusion Policy CapitaLand Harassment Policy Unitholders’ Communication and Investor Relations Policy OCCUPATIONAL HEALTH AND SAFETY HEALTH AND SAFETY OF STAKEHOLDERS ON ITS PROPERTIES SUPPLY CHAIN MANAGEMENT STAKEHOLDER ENGAGEMENT MATERIAL ISSUES POLICY OBJECTIVES ACCOUNTABILITY APPROACH & IMPLEMENTATION STAKEHOLDER ENGAGEMENT CapitaLand Integrated Commercial Trust 34 Social Framework Stakeholders and Communities
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