CICT hosted its annual team bonding event in 2024, fostering collaboration, camaraderie, and a strong workplace culture. CICT employees engaged in a cultural alignment workshop in 2024, strengthening team cohesion and shared values. CICT held quarterly staff communication sessions where the CEO outlined the strategic direction, shared updates on operational and financial performance, and addressed any work-related matters. In 2024, external parties and employees from other CLI business units were invited to share their expert insights in their respective domains, such as sustainability, corporate social responsibility, and market valuation, at the staff communication sessions. To further enhance engagement, a dedicated ambassador serves as an approachable point of contact to bridge the gap between the management and employees, ensuring a supportive work environment. The management also connects with employees through informal interactions, such as catch-up sessions and team bonding events. To foster a stronger company culture, a cultural alignment workshop was conducted for CICT employees in 2024. This provided an opportunity for Head of Departments and employees to co-create a roadmap towards a results-oriented culture, fostering a sense of ownership, strengthening team cohesion and increasing employee engagement. The CapitaLand intranet serves as a communication platform, providing employees with access to the latest company updates, employment policies, benefits, corporate governance, and ethical guidelines. All new employees undergo an orientation programme to familiarise themselves with CLI’s business operations, strategies, core values, and management philosophies. To measure employee well-being, among other factors, CLI conducted the global employee engagement survey 2024, which included CICT employees. Through a third-party vendor which ensures confidentiality, the survey achieved a participation rate of 90% and an improved engagement score of 85% (2023: 84%). CLI Listed Funds hosted two events in 2024 —the Durian Fiesta and the Listed Funds Symposium which also included a team bonding activity. These events fostered cross-REIT knowledge sharing, bringing together CLI REIT leaders and industry experts to exchange insights on managing CLI REITs and navigating challenges. These events also provided employees with opportunities to strengthen connections and collaboration. External professionals were invited to share on growth opportunities, investors’ interests across markets and challenges for listed funds at the CLI Listed Funds Symposium. CLI Listed Funds colleagues connected over a shared appreciation for the ‘king of fruits’. 51 Sustainability Report 2024
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