CapitaLand Integrated Commercial Trust - Annual Report 2021

Singapore is a key financial and technology hub for J.P. Morgan and an integral part of our growth story for Southeast Asia. Our relocation to CapitaSpring, CapitaLand’s newest state-of- the-art building in the heart of the city, demonstrates the firm’s commitment to this critical market, as well as provides the opportunity for J.P. Morgan to further secure our long-term growth and future in the country. CapitaSpring’s exceptional infrastructure and facilities will enable us to continue meeting the needs of our clients while providing our employees with a best-in-class working environment. We see CapitaLand as a forward- looking landlord that has always kept up with the times in leveraging CICT adopts a long-term ownership position and this makes a difference in terms of positive tenant engagement and developing working partnerships over multiple market cycles. CBRE being a long-standing tenant of 21 years and counting in Our Tenants Ong Wei Han, Senior Country Business Manager for South and Southeast Asia, J.P. Morgan Ng Wee Wei, Country Managing Director, Accenture Singapore Moray Armstrong, Managing Director, CBRE Singapore Vigneswari Muthalagan, Store Leader, Westgate, Decathlon Singapore the CapitaLand portfolio is a testament to this. There is also a close alignment between CBRE and CICT on ESG matters. CBRE has committed to net zero carbon emissions by 2040 encompassing our own operations and buildings that we manage for investors and occupiers. Similarly, CapitaLand is one of the global real estate leaders in ESG and we admire its contribution towards the well-being of the occupiers and communities across all the sectors that it operates in. CapitaLand is always refreshing and improving their mall offerings such that there is continuous interest to come to the mall, hence benefiting retailers like us to be in a retail ecosystem that is continuously innovating and thriving. FairPrice Group and CapitaLand Vincent Wee, Director and Head of Real Estate, FairPrice Group also shares the same mission of ensuring customer centricity, putting customers in the center of all that we do and with that we are able to create experiences that continue to draw customers to our stores. With growing focus on sustainability, we are glad to be partnering with CapitaLand in growing our retail and food chains across CICT’s malls where the properties are Green Mark-certified. technology to improve tenant experience in the building. We will continue to look with interest to new innovations being rolled out to create an even safer, more sustainable living environment. Our commitment to sustainability requires us to examine our own business activities, and those of our key suppliers. We are pleased that CapitaLand shares the same view in growing in a responsible manner and have launched the CapitaLand 2030 Sustainability Master Plan. Opening a new store during the pandemic was challenging but we successfully started the Decathlon outlet at Westgate in 2021. We are heartened by the safety measures implemented by both Decathlon and the building management of Westgate to ensure a safe environment for our customers. In addition, the marketing efforts provided by the mall as well as the CapitaStar platform gave us confidence to continue operations while attracting a decent footfall. Annual Report 2021 159 Stakeholders and Communities