As an externally managed real estate investment trust, CMT has no employees and is managed by
CapitaMall Trust Management Limited (CMTML), which is an indirect wholly-owned subsidiary of
CapitaLand Limited.
We adopt an integrated human capital strategy to recruit, develop and motivate employees because
we recognise that people are our greatest asset and they contribute to the success of our business.
TALENT MANAGEMENT
We actively seek innovative, dynamic and talented employees both internally and externally to
strengthen our bench strength and to support our growth in Singapore. As part of our talent
management strategy, talents are recruited at different points in their careers, from fresh graduates
to young, mid-career professionals and industry veterans. We continually build our management
bench strengths through identification of high potential talents as part of the regular succession
planning process.
At the core of our development plan is a systematic programme for all new hires to learn more about
our business operations, strategies, core values and management philosophy. All employees also
undergo an annual performance review where they can openly discuss their performance and future
aspirations with their supervisors. They broach topics such as possible career moves and
recommended training plans.
We believe in talent cross-fertilisation and leverage on CapitaLand’s Human Resource function to
build people. As part of career development, employees are given opportunities to rotate to different
properties, functions, cities or countries within CapitaLand’s portfolio.
COMPETITIVE COMPENSATION & BENEFITS
We offer all employees comprehensive and competitive remuneration packages. These include
short-term cash bonus and long-term equity-based reward plans such as restricted share and
performance share programmes. Such equity-based reward plans help to strengthen the link
between reward and performance, as well as to retain talent.
All employees receive staff benefits including a flexible benefits plan and leave entitlements for
maternity, paternity and volunteer reasons. We recognise that employees have diverse needs, and a
flexible benefits plan enables staff to complement their personal medical and insurance needs with
those provided by the company. Employees can thus customise their benefits for themselves and
their families.
To ensure that we can continue to attract and retain talent, we regularly engage external human
resource consultants to benchmark our compensation and benefits packages against other peers
and industries in Singapore. We also constantly seek innovations in our compensation strategies for
staff.
DEVELOPING OUR PEOPLE
In line with our belief that continual learning is a fundamental building block of growth, we offer
comprehensive training and development programmes for employees to acquire relevant knowledge
and skills to achieve business excellence.
In 2014, about 3.0% of our annual payroll was allocated for programmes relating to employee
learning and growth. We already have in place training roadmaps and a wide variety of courses,
ranging from project financing and real estate to soft skill subjects such as communications and
presentation skills. Staff have direct access to a year-long training calendar, which comprises a
People & Talent Management
108 | CapitaMall Trust Annual Report 2014
