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CapitaLand Mall Trust
Annual Report 2015
Overview
Sustainability
Business
Review
Portfolio
Details
Corporate
Governance &
Transparency
People & Talent Management
As an externally managed real estate investment
trust, CMT has no employees and is managed by
CapitaLand Mall Trust Management Limited (CMTML),
which is an indirect wholly-owned subsidiary of
CapitaLand Limited.
We adopt an integrated human capital strategy to
recruit, develop and motivate employees because we
recognise that people are our greatest asset and they
contribute to the success of our business.
Talent Management
We actively seek innovative, dynamic and talented
employees both internally and externally to strengthen
our bench strength and to suppor t our growth
in Singapore. As part of our talent management
strategy, talents are recruited at different points in their
careers, from fresh graduates to young, mid-career
professionals and industry veterans. We continually
build our management bench strengths through
identification of high potential talents as part of the
regular succession planning process.
At the core of our development plan is a systematic
programme for all new hires to learn more about
our business operations, strategies, core values and
management philosophy. All employees also undergo
an annual performance review where they can openly
discuss their performance and future aspirations with
their supervisors. They broach topics such as possible
career moves and training plans.
We believe in talent cross-fertilisation and leverage
on CapitaLand’s Human Resource function to build
people. As part of career development, employees are
given opportunities to rotate to different properties,
functions, cities or countries within CapitaLand’s
portfolio.
Competitive Compensation and Benefits
We offer all employees comprehensive and competitive
remuneration packages. These include short-term
cash bonus and long-term equity-based reward plans
such as restricted share and performance share
programmes. Such equity-based reward plans help to
strengthen the link between reward and performance,
as well as to retain talent.
All employees receive staff benefits including a flexible
benefits plan and leave entitlements for maternity,
paternity and volunteer reasons. We recognise that
employees have diverse needs, and a flexible benefits
plan enables staff to complement their personal needs
with those provided by the company. Employees can
thus customise their benefits for themselves and their
families.
To ensure that we can continue to attract and retain
talent, we regularly engage external human resource
consultants to benchmark our compensation and
benefits packages against other peers and industries
in Singapore.
Developing Our People
In line with our belief that continual learning is a
fundamental building block of growth, we of fer
comprehensive training and development programmes
for employees to acquire relevant knowledge and skills
to achieve business excellence.
In 2015, about 3.0% of our annual payroll was
allocated for programmes relating to employee
learning and growth. We have in place training
roadmaps and a wide variety of courses, ranging from
project financing and real estate to soft skill subjects
such as communications and presentation skills.
Staff have direct access to a year-long training
calendar, which comprises a series of pre-evaluated
training courses, via CapitaLand’s intranet. In addition,
we have established an online learning platform which
offers more than 400 programmes, to encourage staff
to learn continually and offer them wider choices in
terms of courses.
In 2015, approximately 99.5% of staff attended at
least one training event. We encourage employees
to upgrade themselves by attending courses or
obtaining professional qualifications relevant to their
work. Employees are granted paid examination leave
for their studies. For full-time staff, examination leave
is up to 10 days per calendar year.
Our employees also participated in study visits to malls
in China to network and gain insights to interesting
retail concepts outside Singapore.
For members of the senior management team with
proven track records and leadership potential,
we partner with CapitaLand Institute of Management
and Business (CLIMB) to prov ide leadership
and management programmes to sharpen their
management, leadership and business skills.
Financials &
Additional
Information
