Property Management Team (CRMPL)

Teresa Teow
General Manager, Singapore and Head, Leasing, Singapore

Teresa has more than 20 years of experience in real estate management and currently oversees the operations of 18 retail properties in Singapore. She is responsible for the smooth execution of operational plans and the operational efficiency of the malls in order to achieve target investment returns. She also leads the Singapore Leasing team. Teresa holds a Bachelor of Business (Business Administration) degree from the Royal Melbourne Institute of Technology, Australia.

Carol Tan
Head, Tenancy Design & Co-ordination, Singapore

Carol oversees the Tenancy Design & Coordination (TDC) team to review and approve designs for shop fitouts in the shopping malls owned by CMT. She also strategises the development of retail design and merchandising guidelines to ensure that high standards of design, layout and visual merchandising are maintained in the malls and, is also involved in the conceptualisation of asset enhancement initiatives and feasibility studies. A new Visual Merchandising department has been set-up to complement the key departmental function to meet the objective of enhancing tenants' returns on investment through improved visual display. She also supports some Regional TDC role. Carol has over 15 years of experience in retail design and project management. She holds an Industrial Technical Certificate in Mechanical Engineering Drawing & Design from Singapore Technical Institute and a Certificate for Management Studies from the Singapore Institute of Management.

Goh Ah Moi
Head, Engineering Design & Technical Services, Singapore

Ah Moi oversees the review of mechanical and electrical services designs in the various asset enhancement initiatives at CMT's malls. She also develops design guidelines to ensure that the design of services complies with the local authorities' requirements. She works closely with the centre management teams to implement facility management policies, which include standard operation procedures, optimisation of plant & equipment, maintenance planning, bulk procurement, technical training and use of latest technology products. Ah Moi has 20 years of experience in both consultancy works and project management and was previously the Deputy Project Director (Construction) for ION Orchard. She holds a Master of Science in Civil Engineering from the National University of Singapore and a Bachelor of Engineering (Civil) from Loughborough University of Technology, United Kingdom.

Tan Boon Seng
Head, Project Design, Development & Management, Singapore

Boon Seng is responsible for all asset enhancement and development projects at CMT's malls. One of his key roles is to create greater asset value through design and project management. Boon Seng is a registered architect with over 24 years of experience in design, project management, contract administration and property development. He was previously the Chief Project Manager for the development of Changi Airport's Terminal 3, Singapore. He holds a Bachelor of Arts (Architecture studies) and Bachelor of Architecture degree from the National University of Singapore.

Tan Kee Yong
Head, Retail Management, Singapore

Kee Yong is responsible for the operations of the shopping malls in Singapore. His key role is to drive the operational efficiency and effectiveness of the centre management teams and the group functions. He works closely with CMTML's asset management teams to ensure the asset plans are executed effectively and the investment returns are optimised. Kee Yong has over 25 years of experience in real estate management. He holds a Master of Business Administration from the Heriot-Watt University and a Bachelor of Science (Estate Management) (Honours) degree from the National University of Singapore.

CapitaMall Trust Report to UnitHolders 2011