The Property Management Team
CapitaLand Retail Management Pte Ltd

From left to right : Ms Ong Hwee Eng, Ms Selena Chua, Mr Low Kia Sing, Mr Ibrahim Ahmad, Ms Kareen Chang,
Mr Chew Hock Chye, Ms Teresa Teow, Ms Han May Kee, Ms Therese Chew

Retail Property Manager -
Ms Kareen Chang
Kareen is responsible for the profitability of the Trust. Essentially this involves overseeing the group services and centre managers with a view to maximising rental income and minimising expenses. This, in part, is achieved through active asset management and leveraging on the economies of scale derived across the CapitaLand Retail Management (CRM) portfolio.

Retail Group Leasing Manager -
Ms Selena Chua
Selena oversees all the leasing activities of CMT’s assets. These include lease administration, key tenant relationships and implementation of the leasing strategy relating to tenancy mix. She oversees the leasing and renewals in the malls to ensure gross rental income meets or exceeds the budget and achieves optimal occupancy rates. Medium to short term asset enhancement plans and strategic marketing plans are also part of her key functions.

Group Marketing Communications Manager -
Ms Therese Chew
Therese is responsible for attracting shoppers to the CMT malls and driving tenants’ sales turnover. This is largely achieved through extensive advertising and promotions, events and public relations. She is also focused on delivering non-traditional income, which has proven to be an area of significant opportunity across the malls.

Group Technical Services Manager -
Mr Ibrahim Ahmad
Ibrahim works closely with consultants to implement the optimisation of equipment. He specialises in preventive and predictive maintenance planning and procurement of term contracts. He has conducted several energy conservation exercises and audits.

Group Tenancy Coordination Manager -
Mr Low Kia Sing
Kia Sing’s primary responsibility includes the review and approval of designs for all tenants in shopping malls under CapitaLand. He also develops retail design and merchandising guidelines to which tenancy designs are to comply with. His other involvement includes asset enhancement initiatives development and feasibility studies for the shopping malls.

Centre Managers of CMT Malls -
Ms Teresa Teow,
Ms Ong Hwee Eng,
Mr Chew Hock Chye and
Ms Han May Kee
They are the Centre Managers of Tampines Mall, Junction 8, Funan The IT Mall and IMM Building respectively. Their main responsibility is the operational and financial performance of the malls they manage. This involves developing and delivering the respective malls’ business plans and budgets.

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